Overview

This program is designed to provide managers and employees alike with a selection of tools and techniques for thinking creatively towards solving problems in their work environments and relationships.

Structure

This is a half-day program that utilizes a variety of training methods with particular emphasis on attendee participation through group activities.

Key Benefits

• Understand the place of paradigms in problem solving
• Learn the roadblocks that prevent creative problem solving
• Know the three phase (nine step) Problem Solving Process
• Expand on the understanding of behavioral styles as they relate to effective problem solving
• Apply creative problem solving techniques to solve typical organization problems

Details

Program Components

Half-day workshop action learning exercises.

Participant Responsibilities

Develop an action plan for solving a specific problem in your organization. Apply learned techniques back in the workplace with co-workers and employees.

Management Support

Managers are expected to invite participants' suggestions on the problem-solving techniques that are learned in the session.

Participant Resources

Workbook, DiSC profile.