Part of the Generational Solutions Network
ROi Leadership  - New England

Mastering Outlook

In the hands of a well-trained person, MS Outlook becomes an incredibly powerful tool that can remarkably impact office and personal productivity. This hands-on session will increase your knowledge and proficiency with Outlook and help you organize your office, work and communications for maximum effectiveness.

Dynamic Presentations

From the conference room to the platform, few skills increase one's influence and credibility like being able to speak before a group. This session is a practice-oriented session in which participants will learn to prepare and deliver solid business presentations.

Effective Meetings

With the amount of time invested in meetings today, running them effectively can dramatically affect your performance. This workshop teaches the skills necessary to make all forms of meeting (staff, project team, focus group, one-on-one) more effective.

Art of Negotiation

Negotiation skills are imperative for today's businessperson. Whether one is dealing with customers or suppliers: or with colleagues, subordinates, and even superiors, negotiation skills are a vital part of professional development. This unique session combines the best practices of many of the top negotiators.

Project Management

Organizations achieve results by managing their resources of time, budget, facilities, and people, under more demanding conditions than ever before. This workshop will enable participants to build a realistic project schedule using several methods, and accomplish even the most complicated objectives effectively.

Power Selling

The development of competent salespersons involves the mastery of specific skills, just as is found in other professions. In this session, participants engage in leader-led discussion and active skill-practice sessions that develop the art of effective selling. The emphasis is on transferring the skills from the workshop to the actual sales situation.

Innovative Strategic Planning

With the amount of time invested in meetings today, running them effectively can dramatically affect your performance. This workshop teaches the skills necessary to make all forms of meeting (staff, project team, focus group, one-on-one) more effective.

Attracting, Interviewing & Hiring Stars

One of an organization's biggest challenges is finding the right people for the job. This workshop enables participants to develop the skills necessary to analyze a job's requirements, conduct an effective interview of candidates for a position, and consistently select the most outstanding candidates.

Exceptional Customer Service

The most effective way to strengthen your departments position is to run it like a business unit with other departments and employees as "internal customers." This workshop instructs the skills that have proven successful at world-class organizations and that combine high quality departmental work with overall company objectives.